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Store Policies

Customer Care

Our Commitment
We aim to provide friendly, knowledgeable service and high-quality products to every customer, every time.

Service Standards

  • Greet and assist promptly.

  • Provide accurate product information and honest recommendations.

  • Treat all customers with respect and patience.

After-Sales Support

  • Assist with warranty claims and product setup.

  • Follow up on major purchases to ensure satisfaction.

Returns & Exchanges

  • Returns within 14 days with receipt and original packaging.

  • Defective items will be replaced or repaired per warranty.

Communication

  • In-store, phone, email, and social media support.

  • Response time: within 24 business hours.

Complaints

  • Address issues immediately or escalate to a manager.

  • Follow up to confirm resolution.

Privacy

  • Customer data is secure and never shared without consent.

Privacy & Safety

Privacy

  • We collect only the information needed to process sales and provide service.

  • Your data is stored securely and never sold or shared without your consent.

Safety

  • All demo devices are sanitized regularly.

  • Cables and displays are secured to prevent accidents.

  • Please handle products with care and follow staff guidance when testing devices.

Your trust and safety are our top priorities.

Payment Methods

Wholesale Inquiries

We welcome partnerships with businesses, schools, and organizations.

  • Product Range: Bulk orders available for Apple devices, accessories, and select electronics.

  • Pricing: Competitive wholesale rates based on order volume.

  • Ordering: Minimum order quantity applies; custom quotes provided within 2 business days.

  • Support: Dedicated account manager for large orders.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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